At dons55, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and the rights you hold as a dons55 player. We believe in full transparency — no small print, no surprises.
dons55 collects only the personal data necessary to provide, verify, and improve your gaming experience — including registration details, transaction records, and device information used for security purposes.
All data transmitted between your device and dons55 is encrypted using industry-standard TLS protocols. Account passwords are stored using one-way hashing. Access to personal data is strictly limited to authorised dons55 personnel.
dons55 does not sell your personal data. Data may be shared only with licensed service providers — such as KYC verification partners and payment processors — who are contractually bound to strict confidentiality standards.
As a dons55 player, you have the right to access, correct, and request deletion of your personal data. You can also object to or restrict certain types of data processing. Requests are handled within 10 business days.
dons55 uses functional, analytical, and security cookies to keep your session active, prevent fraud, and improve platform performance. You may manage non-essential cookie preferences through the site settings.
dons55 will only send you promotional communications if you have opted in during registration or at any point via account settings. You may withdraw this consent at any time with immediate effect, free of charge.
Summary: dons55 is fully committed to protecting the privacy of every player on the platform. This Policy applies to all personal data processed through the dons55 website and associated services. By creating a dons55 account, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy ("Policy") sets out the basis on which dons55 ("dons55", "we", "us", "our") collects, processes, stores, and uses personal data relating to individuals ("you", "Player", "User") who access or use the dons55 platform at dons55.net and all associated services, applications, and features.
dons55 takes the privacy of its players seriously. We operate in accordance with applicable data protection principles and international best practices for online gaming platforms. This Policy is designed to give you a clear understanding of how your information is handled at every stage of your relationship with dons55 — from registration through to account closure.
This Policy should be read alongside the dons55 Terms & Conditions, which govern the broader contractual relationship between you and dons55. Where this Policy refers to definitions already established in the Terms & Conditions, those definitions apply here equally. If you have any questions about this Policy that are not addressed below, please contact the dons55 Data Protection team via the details provided in Section 16.
By accessing the dons55 platform, registering an account, or making use of any dons55 service, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described herein.
For the purposes of applicable data protection law, dons55 acts as the data controller in respect of the personal data it collects from players. This means dons55 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
Where dons55 engages third-party service providers to process data on its behalf — such as identity verification providers, payment processors, or customer support platforms — those providers act as data processors, processing data solely in accordance with dons55's documented instructions and contractual obligations.
If you have any concerns about how dons55 processes your personal data, or wish to exercise any of your data rights described in Section 10 of this Policy, please contact us using the details provided in Section 16.
dons55 collects personal data from you in several ways: information you provide directly when registering or using the platform, information generated automatically through your use of the site, and information received from third parties where permitted by law.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC copy, photograph | Registration & KYC process |
| Contact Data | Email address, mobile number, city of residence (e.g., Karachi, Lahore, Islamabad) | Registration form |
| Financial Data | JazzCash/EasyPaisa account number, HBL/UBL/Meezan Bank account details (partial), transaction history | Payment processing |
| Account Data | Username, hashed password, account preferences, deposit & withdrawal history, bonus history | Platform usage |
| Technical Data | IP address, browser type, device type, operating system, session duration | Automatic collection |
| Behavioural Data | Games played, betting patterns, feature usage, responsible gaming tool usage | Platform analytics |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
dons55 does not collect sensitive personal data — such as racial or ethnic origin, religious beliefs, or health information — unless it is voluntarily provided in the context of a responsible gaming request (for example, a self-exclusion linked to a gambling addiction concern). Where sensitive data is provided in this context, it will be processed solely for the purpose of providing the relevant responsible gaming support.
dons55 processes your personal data for the following purposes:
dons55 will not use your personal data for any purpose not listed above without first obtaining your explicit consent or establishing a separate lawful basis for processing.
dons55 processes your personal data on the following legal bases:
dons55 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data may be shared with the following categories of recipients only where necessary and lawful:
All third-party data processors engaged by dons55 are required to enter into data processing agreements that impose obligations equivalent to those applicable to dons55 itself. dons55 does not permit any data processor to use player data for purposes beyond those specified in their engagement with dons55.
Given that dons55 operates as an internationally licensed online gaming platform, it is possible that some personal data processed by dons55 or its third-party service providers may be stored or processed in countries outside Pakistan. Where such international transfers occur, dons55 ensures that appropriate safeguards are in place to protect your data.
These safeguards may include standard contractual clauses, transfers to jurisdictions with adequacy determinations from recognised data protection authorities, or other mechanisms recognised as providing an equivalent level of data protection to that applicable in Pakistan.
If you would like further information about the international transfers that may affect your personal data and the safeguards in place, please contact dons55 using the details in Section 16.
dons55 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with our legal and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, dons55 will securely delete or anonymise your personal data in accordance with its internal data disposal procedures.
dons55 uses cookies and similar tracking technologies on the dons55 website to ensure the platform functions correctly, to secure your session, and to understand how players interact with the site. The types of cookies used on dons55 are as follows:
dons55 does not use third-party advertising cookies or tracking pixels for the purpose of targeted advertising on external websites. You may manage your cookie preferences through the dons55 cookie settings panel, accessible from the site footer. Please note that disabling functional or analytical cookies may affect your experience of certain platform features.
As a dons55 player whose personal data is processed by dons55, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact dons55 using the details in Section 16:
Request a copy of the personal data dons55 holds about you, along with information about how it is processed.
Request correction of any inaccurate or incomplete personal data dons55 holds about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that dons55 restricts its processing of your data while a dispute about accuracy or lawfulness is resolved.
Request a structured, machine-readable copy of your personal data for transfer to another controller where processing is based on consent or contract.
Object to processing based on legitimate interests, including profiling. dons55 will cease processing unless compelling grounds override your objection.
dons55 will respond to all data rights requests within 10 business days. In complex cases, this may be extended by a further 20 business days, in which case you will be notified. There is no charge for exercising your data rights. Where dons55 is unable to comply with a request — for example, where a legal retention obligation prevents deletion — dons55 will explain the reason clearly.
dons55 may send you promotional communications — including bonus offers, new game announcements, PSL betting promotions, and platform updates — via email or SMS, but only where you have given your explicit consent to receive such communications.
You may opt in to marketing communications during the registration process or at any later point through the notification preferences section of your dons55 account settings. You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent takes effect immediately and does not affect processing that has already taken place. Please note that withdrawing marketing consent does not affect dons55's ability to send you transactional communications — such as deposit confirmations, withdrawal receipts, and security alerts — which are sent on the basis of contractual necessity rather than consent.
dons55 is a strictly 21+ platform. dons55 does not knowingly collect, process, or retain personal data from individuals under the age of 21. dons55 employs age verification controls at the point of registration and during the KYC process to prevent access by minors.
If dons55 becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended, all data will be deleted to the extent permitted by legal obligations, and any deposits will be refunded to the originating payment method.
Parents or guardians who believe a minor may have accessed or registered on dons55 should contact dons55 customer support immediately using the contact details in Section 16. dons55 will investigate and take appropriate action on a priority basis.
dons55 recommends that parents and guardians install parental control software on shared devices to prevent minors from accessing online gaming platforms. Tools such as Net Nanny or similar software available in Pakistan can help restrict access to age-restricted content.
dons55 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dons55 will notify affected players without undue delay and take immediate steps to contain and remediate the breach.
You are responsible for maintaining the security of your own dons55 account credentials. dons55 recommends using a strong, unique password for your dons55 account and enabling any available two-factor authentication features.
The dons55 platform may contain links to third-party websites or services — for example, links to payment provider portals when initiating a deposit or withdrawal. dons55 is not responsible for the privacy practices or content of these third-party sites.
When you navigate to a third-party site from dons55, you leave the dons55 platform and this Privacy Policy no longer applies. dons55 recommends that you read the privacy policy of any third-party site you visit before providing any personal information.
The inclusion of a link to a third-party site on the dons55 platform does not constitute an endorsement of that site, its content, or its data practices by dons55.
dons55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices, or the services we offer. The "Last Updated" date at the top of this Policy will be revised whenever a change is made.
Where a change is material — meaning it significantly affects your rights or the way dons55 uses your personal data — dons55 will notify registered players via email or a prominent on-site notification prior to the change taking effect. You will be given a reasonable opportunity to review the updated Policy before it applies to you.
If you do not accept the updated Privacy Policy, you may close your dons55 account in accordance with the account closure provisions in the dons55 Terms & Conditions. Continued use of the dons55 platform after the effective date of an updated Policy constitutes acceptance of the revised terms.
dons55 recommends that you review this Privacy Policy periodically to stay informed of how your data is being handled. The current version of the Policy is always available on this page at dons55.net/privacy-policy.
For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data by dons55, please contact us through the following channels:
dons55 aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 10 business days. For complex data rights requests — such as subject access requests or erasure requests — an extension of up to a further 20 business days may apply, in which case you will be notified.
If you are dissatisfied with dons55's response to a privacy concern, you may escalate your complaint to the relevant data protection supervisory authority or the dispute resolution body designated by dons55's licensing authority.
We take privacy seriously so you can focus on the game. Join thousands of Pakistani players already enjoying cricket betting, live casino, and slots on dons55 — with full PKR support and instant withdrawals.